Async IT
News Support Contact
FREN Let's grab a coffee
Async IT
FREN
Home
Services
Cybersecurity News Remote support Contact
Let's grab a coffee
021 512 40 40
News/Telephony

What is 3CX?

A better phone system for your business and lower call costs: why not enjoy both?

November 28, 2025
What is 3CX?

Simple but effective

3CX is your phone system: the true conductor of your communications. It manages and routes your calls to suit your needs, forwards messages left by your customers to wherever they’re most useful, and offers many features to improve your customer relationships.

During installation, we keep your current numbers and configure them in 3CX so you can immediately enjoy all the benefits of your new system, with no change for the people who call you.

3CX can be installed wherever you like:

  • In the cloud — a simple solution, with no maintenance to manage and accessible from anywhere.
  • On your premises — to keep full control over your infrastructure and data.

Six good reasons to adopt 3CX

1

Call from wherever you are

Answer and make calls with your landline number from any device: smartphone, PC, a simple web browser, or a latest-generation IP phone if you prefer physical hardware.

2

Lower call costs

Thanks to our provider partners, we find you the best rates to cut your phone costs, often significantly compared with your current system.

3

Greet your customers with a personalised message

A professional first impression: your customers and partners can be greeted by a welcome message or an interactive voice menu suited to your business.

4

Unified communications

A complete set of tools: internal or external chat (including via your website), video conferencing with screen sharing, text messaging, social media integration and much more.

5

Transcription and artificial intelligence

Automatic call transcription and AI-assisted analysis: time saved and better customer follow-up.

6

Advanced features for all your needs

Call recording, queues with position announcements, automatic callback, real-time monitoring, and much more.

Interested?

Feel free to contact us for a demo or more information.

Read next

All news →
3CX voicemail transcription
TelephonyJuly 24, 2026

3CX voicemail transcription

Windows, streamlined for what matters
WorkstationJune 22, 2026

Windows, streamlined for what matters

Why and how to clean up your files
Best practicesApril 28, 2026

Why and how to clean up your files

Async IT Sàrl

Chemin de Paudex 5
1132 Lully · Switzerland

Mon–Fri 7:30am–5:30pm
Async IT © 2026 ASYNC IT SÀRL — ALL RIGHTS RESERVED